Supported living services in North East England

New Horizons 24/7 Care Services is based in Stockton on Tees and are offering a step-down service in the North of England to service users who are ready to be discharged out of hospital, requiring support in the community. 

New Horizons 24/7 is a recovery focused service based on the recovery model, offering bespoke packages of care supporting service users in their own tenancy.

Our model of care is to continue care when service users are well enough to be discharged, however, still need certain level of care and support in order to sustain their recovery.

The Individual bespoke packages of community care aims to support service users with social inclusion and smooth integration into the community. 

Our care packages range from several hours per day up to 24/7 support in their own homes, giving the service users and carers a chance of social inclusion and a better quality of life away from the restriction of hospital regime. We also offer a respite care service.

New Horizons 24/7 is currently working with the Commissioners in Hartlepool where they are offering a 24/7 care package including sleep-over nights. 

We offer a 24 hour on call RMN cover service.

Our Philosophy of Care is to respect different beliefs and backgrounds, to inspire motivation, to be innovative and creative in choices and promote independence.

The vision of New Horizons is to focus on rehabilitation and achieve and sustain recovery.

 All our Care staff are experienced in working with service users with complex needs. 

Our rates depend on the need of the individual and are negotiable.

For more information or to arrange a meeting, please contact us.

New Horizon 24/7 is a nurse led company. It is managed by Nurses with more than 20 years’ experience working in mental health, Learning Disabilities and General Nursing.

New Horizon’s 24/7 achieved a good rated service in all areas inspected by The CQC in November 2018.

 

We are committed to supporting people with a wide range of needs, including mental health and learning difficulties, physical disabilities and sensory impairments. Our aim is to deliver a service that gives people real choice and control over how they live their lives, fostering independence and support to achieve personal goals and aspirations.